FAQ

WHAT IS A PRAMBIB?

Prambibs are designed to keep your child clean, and your pram, too. Made from a mix of cotton and elastane, and designed with long sleeves and elasticated cuffs, the Prambib covers your little one, stretching over the pushchair to stop any food getting into the nooks and crannies.

WHAT AGE IS THE PRAMBIB DESIGNED FOR?

We have three sizes : 6-12 months, 1-2 years and 2-3 years, as an approximate guide. Children come in all shapes and sizes so please refer to measurements when ordering. Our elasticated cuffs help if the arms are a little long as you can move the elastic part up the baby’s arm and simply bring the sleeve down.

6-12 months: Neck trim – 28cm (stretches to 42cm)/ Inside arm length – 21cm /Chest circumstance- 68cm /Wrist trim- 14cm /Back measurements 32 inch long, 32 inch wide /Front 41 inch long 32 inch wide.

1-2 years: Neck trim 30cm / Inside arm length 22 1/2cm /Chest circumstance 74cm /Wrist trim 15 1/4 cm back measurements 32 inch long, 32 inch wide /Front 41 inch long 32 inch wide.

2-3 years: Neck trim – 32 cm (will stretch to 46 cm) Inside arm length-23 cm / Chest circumstance-80cm / Wrist trim-16 1/4cm. Back measurements 32 inch long, 32 inch wide /Front 41 inch long 32 inch wide.

WILL IT FIT MY PRAM?

The Prambib is for universal use and has been designed to fit most pushchairs. The stretchy material can be secured over the hood of the pram and underneath the foot rest. Please check your pram has a separate foot rest (some three-wheeler prams do not and would therefore not be compatible with the Prambib).

Please bare in mind that due to the difference in pushchair designs, the Prambib will fit on individual models in slightly different ways. Our Prambib has been designed to stretch over and around the seat unit, so it’s one-size-fits-all, with enough room for your baby in the pram.

In our experience, we’ve found it works better without the bumper bar – but works fine with it, too.

HOW DO I USE A PRAMBIB?

With your baby in the pram, gently stretch the neck opening so it’s large enough to fit comfortably over your baby’s head. Put your baby’s arms through one at a time. Next, all you have to do is take the top of the Prambib and stretch it over the hood of your pram. Then do the same with the bottom part of the bib so that every inch of the pushchair is covered, and you’re ready to go!

HOW DO I CARE FOR MY PRAMBIB?

Prambibs are machine washable at 30 degrees. Wash with similar colours but do not tumble dry.

 

MY PRAMBIB IS STAINED, HOW CAN I CLEAN IT?

We recommend cleaning your Prambib as soon as you notice the stain, however, staining from some food is unavoidable.

 

Clean your Prambib with stain remover and wash as normal on a 30-degree cycle.

WHAT ARE YOUR POSTAGE CHARGES?

Royal Mail 1st Class £3.45

Royal Mail International Tracked & Signed: £8.95

HOW LONG WILL MY ORDER TAKE TO ARRIVE?

We always aim to dispatch your order within 48 hours. Parcels are sent by Royal Mail second class it will take a couple of days to arrive. Royal Mail Signed For 1st Class requires a signature upon delivery but it is not trackable.

CAN I ORDER FROM OVERSEAS?

Overseas orders are usually dispatched within the same time frame as UK delivery orders. We use various carriers depending on the parcel size, destination and time of year. All methods have varying levels of tracking.

Typical journey times are:

France, Netherlands, Germany, Spain – 3-5 days

Eastern Europe – 5-7 days

USA and Canada, Australia – 5-7 days We welcome telephone enquiries on 01723 370529 or international callers can dial +44 1723 370529.

Please note that we are a small company that does not operate a call centre, so if you cannot get through straight away please try again or drop us an email as we will reply within a few hours.

WHAT IS YOUR RETURNS POLICY?

The team at Prambibs is proud of the quality of our service and we always endeavour to meet the high standards our customers deserve. If you are not 100% happy with your purchase, then we offer the following terms and conditions for your satisfaction.

If you are unsatisfied in any way at all, please return the unwanted item within 14 days of delivery date for a full refund or exchange. The item must be unused and retain its original labels and packaging. Sale items are not returnable or refundable.

 

If your item has been lost or damaged in transit, has arrived faulty, or is incorrect, then please call us immediately on 01723 370529. We will then arrange the best course of action to take. (Please note that we are a small company that does not operate a call centre, so if you cannot get through straight away please try again or drop us an email as we will reply within a few hours).

In all returns situations we recommend that you use a signed for service, with adequate insurance to cover the value of the item. Prambibs cannot accept responsibility for items lost or damaged in transit. To facilitate a speedy refund or replacement, please include a copy of your receipt and state the reason for the return.

DO YOU SELL WHOLESALE?

Yes, we do.

Please enquire for further details by emailing info@coverroo.co.uk

How safe are my card details on your website?

We use PayPal (www.paypal.co.uk) to handle all payments. This way we can provide what is among the world’s most secure payment services.

All card details relating to the transaction are held with PayPal and our bank and we have no access to that data. When you make a payment, you will be redirected to PayPal’s secure website to enter your details.

We use SSL certificates and cookies for data protection.

ARE YOUR DESIGNS PROTECTED AGAINST INTELLECTUAL PROPERTY THEFT?

We have created all the designs on our bibs and spend time and money doing so. We manufacture our products in the UK and all designs are registered or logged in a design database that enables us to take legal action against anyone who makes or sells our designs. We take these measures to protect our business.

We manufacture our Prambibs to the highest standards. We use only OEKO-TEX® certified fabric and our products are safety tested in a laboratory. Our customers trust our products and all materials have been checked to EN71 Part 3 (EN 71-3) to ensure they are safe for children. Prambibs is also Patent Pending.

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